Unique Traders User Agreement

Last updated on: Tue Oct 14 2025

Welcome to UniqueTraders.com! By accessing or signing up to the website and/or services, you agree to be bound by this User Agreement along with its services (collectively, the "User Agreement"), and to review and accept our Privacy Policy. Please read them carefully. You should review the Privacy Policy and User Agreement periodically for any modifications or changes.

The terms ‘visitor(s)’, ‘User(s)’, ‘you’, ‘your’ hereunder refer to the person visiting, accessing, browsing through and/or using the Website at any point in time.

If you do not agree to be bound by this User Agreement you must not access or use our website and/or services, in any manner. The website by the domain name www.uniqueTraders.com along with all services provided in the form and manner of mobile app, mobile site etc. (collectively termed as “Platform” or “Website”) are owned and managed by Unique Traders partnership (hereinafter referred to as “UTPL”).

This document is an electronic record in terms of Information Technology Act, 2000 and rules thereunder as applicable and amended from time to time. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3 of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021. This User Agreement may be updated from time to time by Unique Traders without notice. It is therefore strongly recommended that you review the User Agreement, as available on the Website, each time you access and/or use the Website.

Unique Traders believes that subscribing to or interacting with other User(s) on or entering into negotiations in respect of sale or supply of goods or services on or using the Website in any manner for any purpose, You undertake and agree that You have fully read, understood and accepted the Agreement.

1. APPLICABILITY

Any and all use of this Website is subject to, and constitutes acknowledgment and acceptance of, the terms and conditions set out under this Agreement. It is mandatory for all users of the Website to have read carefully, fully understand and be in total agreement with the terms of this Agreement before they proceed to use any of the services of the Website ("Services"). The Services are available only to retailers, industrial, commercial, institutional or other professional business users or to other wholesalers and related subordinated service providers who can form legally binding contracts under the Applicable Law. Your use of the Website is governed by this Agreement.

2. AMENDMENT TO USER(S) AGREEMENT

UTPL reserves the right to change, modify, amend, or update the Agreement from time to time and such amended provisions of the Agreement shall be effective immediately upon being posted on the Website. If You do not agree to such provisions, **You must stop using the service with immediate effect.** Your continuous use of the service will be deemed to signify Your acceptance of the amended provisions of the Agreement.

3. USER(S) ELIGIBILITY

“User(s)” shall mean any individual (representing any business entity/organisation) or business entity/organization that legally operates in India or other countries, uses, accesses and has the right to use or access the Services provided by Website. Our Services are available only to those Users who can form legally binding contracts under the applicable law including but not limited to the Indian Contract Act, 1872. It is hereby clarified that UTPL does not engage in or provides the Website for any non-commercial activities, accordingly, a User shall not be allowed to register and use the Website in their individual capacities. They can only register or access the Website on behalf of a business entity. You represent that You are duly authorized by the business entity to accept this User Agreement and You have the authority to bind that business entity to this User Agreement.

User(s) agree to abide by the User Agreement and any other rules and regulations imposed on the User under the applicable law from time to time. UTPL shall have no liability to the User(s) or anyone else, for any content, information or any other material transmitted over the Website, including any fraudulent, untrue, misleading, inaccurate, defamatory, offensive or illicit material and that the risk of damage from such material rests entirely with each User(s). The User shall do its own due diligence before entering into any transaction with other users on the Website. UTPL at its sole discretion reserves the right to refuse any Services to anyone at any time without assigning reasons thereof. The Services/Website are not available and may not be availed or used by User(s) whose accounts have been temporarily or indefinitely suspended by UTPL.

In order to enhance user experience and better fulfilment of user interaction on the Website, UTPL records buying and browsing activities of our Users including but not limited to Your contact details, profiles, product description, images, business details and may use the same to provide value-added services to our Users.

All rights and liabilities of the User and UTPL with respect to any services or product facilitated by UTPL shall be restricted to the scope of this User Agreement.

4. REGISTRATION AND YOUR ACCOUNT

To become a Registered User(s) there is a proper procedure which is for the convenience of User(s) so that they can easily log-in.

While registering on the Website, the User will have to choose a password to access that User’s account and User shall be solely responsible for maintaining the confidentiality of both the password and the account as well as for all activities on the account. It is the duty of the User to notify UTPL immediately in writing of any unauthorized use of their password or account or any other breach of security. UTPL will not be liable for any loss that may be incurred by the User as a result of unauthorized use of the password or account, either with or without the User’s knowledge. The User shall not use anyone else's account at any time.

Your mobile phone number and/or e-mail address is treated as your primary identifier on the Website, it is your responsibility to ensure that your mobile phone number and your email address is up to date on the Website at all times. You agree to notify UTPL promptly if your mobile phone number or e-mail address changes by updating the same on the Website.

It is mandatory for a User to submit any of the below-mentioned document and/or relevant identification number before using the Website:

applicable tax registration like GST certificate: or
License/registration certificate/membership certificate/registration under Shops and Establishment Act, issued by a Government Authority/Government Body/Local SO- Government Authority, reflecting that the entity person holding the license/ registration certificate/ membership certificate, as the case may be, is itself/ himself/herself engaged in a business involving commercial activity; or
Permits/license etc. for undertaking retail trade from Government Authorities/Local Self Government Bodies; or
Certificate of incorporation or registration as a society or registration as public trust for self- consumption.

Further, in case You are an individual registering on behalf of a business entity, You and such business entity represents that (a) You have the authority to bind such business entity to terms and conditions of this Agreement: (b) the address You use when registering is the principal place of business of such business entity: and (c) You shall use the Website for business purposes only (d) all other information submitted to UTPL/Website during the registration process is true, accurate, current and complete.

By becoming a Registered User, You consent to the inclusion of Your personal and non-personal data in our online database and authorize UTPL to share such information with other user(s) and/or service providers for providing the Services. UTPL may refuse registration and deny the membership and associated User ID and Password to any user for whatever reason, UTPL may suspend or terminate a registered membership at any time without any prior notification in interest of UTPL or general interest of its visitors/other members without giving any reason thereof.

You can access and update much of the information you provided us on the Website. You agree and acknowledge that you will use your Account on the Website to purchase Products only for business purposes and not for personal use.

Despite Your registered contact number(s) being on the Do Not Call Registry, You consent to be contacted by UTPL through phone calls, SMS notifications or any other means of communication with respect to the Services provided by UTPL. UTPL reserves the right to call You basis Your activity on the Website whether direct or indirect.

You agree, inter alia, to (a) Provide true, accurate, current and complete information in relation to your Account and/or your use of the Website as per the registration form or provided by You; (b) Maintain and promptly update the personal and non-personal data to keep it true, accurate, current and complete. If You provide any information that is untrue, inaccurate, not current or incomplete or UTPL has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with the Agreement, then UTPL shall have the right to indefinitely suspend or terminate or block access of Your membership, connected sister accounts on the Website and refuse to provide You with access to the Website.

5. CONTENT USE AND RESTRICTIONS

Except as otherwise expressly permitted in this User Agreement or as authorized by UTPL in writing, you agree that you will not:

Distribute, share, or forward any part of the content available on the Website to any third party, including individuals, organizations, or businesses, without prior written consent from UTPL.
Use the Website to share, forward, post, or distribute any part of the content to any external public platform, including but not limited to YouTube, Facebook, Twitter, or any similar website.

Third-Party Content

Some content on the Website is provided by third parties. Users may upload, submit, or share their own content on certain sections of the Website through designated tools available in their respective user dashboards. UTPL does not assume responsibility for any third-party content. Any third-party content is displayed without endorsement from UTPL, and UTPL is not responsible for its accuracy, legality, propriety, or truthfulness.

User Responsibility for Third-Party Content

You agree that UTPL is not a party to any agreement, transaction, or understanding between you and any third-party content provider. You acknowledge that UTPL neither controls nor assumes responsibility for the content provided by third parties on the Website, and UTPL shall not be held liable for any damages or loss arising from your reliance on such content.

Compliance with Applicable Laws

Users are solely responsible for ensuring that all information provided to UTPL, whether through content submissions, payments, or otherwise, complies with applicable laws, including but not limited to laws regarding payment processing, consumer protection, and intellectual property rights. You agree to comply with all local, state, national, and international laws, including those applicable to India, when using the Website and its services.

User Representations and Warranties

By using the Website, you represent and warrant that:

All information you provide to UTPL is true, accurate, current, and complete.
You will promptly update any information provided to UTPL to keep it true, accurate, current, and complete.
You are the sole owner or have the necessary licenses, rights, and permissions to submit any content you upload to the Website.
You will not violate any third-party intellectual property or personal rights by submitting content.
You will not upload or submit content that violates any applicable law or regulation.

If UTPL determines that any of the information you have provided is false, inaccurate, outdated, incomplete, or misleading, or if UTPL has reasonable grounds to suspect such information, UTPL reserves the right, at its sole discretion, to suspend, terminate, or block your access to the Website indefinitely and refuse to provide you with access to the Website or its services.

License Grant and Ownership of Content

By submitting or posting any content to UTPL, you grant UTPL a perpetual, irrevocable, royalty-free, worldwide, sub-licensable (through multiple tiers) license to:

Use, display, reproduce, modify, adapt, distribute, and publicly perform the content for any purpose, including for commercial purposes, in any form, media, or technology now known or hereafter developed.
Exercise all copyright, database rights, publicity rights, trade secret rights, and other intellectual property rights you hold in such content.
Authorize third parties to use, access, and distribute your content under the terms of this User Agreement.

You represent and warrant that you have all necessary rights to grant UTPL the licenses described above and that the content you submit does not infringe upon any third-party rights, including but not limited to intellectual property rights, proprietary rights, and privacy rights.

Prohibited Content and Activities

You agree not to upload, submit, or transmit any content or engage in any activities on the Website that:

**Violates laws:** Contains fraudulent, deceptive, or unlawful content or promotes illegal activities.
**Infringes on intellectual property:** Violates the copyright, trademark, patent, or any other proprietary rights of any third party.
**Harms others:** Is defamatory, abusive, libellous, threatening, harassing, obscene, or otherwise harmful to others.
**Promotes discrimination or violence:** Encourages discrimination, hate speech, or violence based on race, religion, nationality, gender, sexual orientation, or any other characteristic.
**Contains malicious software:** Includes viruses, worms, malware, or other harmful components designed to disrupt, damage, or interfere with the functionality of any hardware or software systems.
**Is sexually explicit or obscene:** Promotes pornography, explicit sexual content, or materials harmful to minors.
**Misrepresents identity:** Impersonates any person or entity, including but not limited to UTPL employees or other users, or falsely represents your affiliation with any organization or entity.
**Promotes unauthorized advertising:** Includes unsolicited advertisements, promotional materials, spam, or chain letters.
**Violates privacy:** Infringes upon the privacy rights of others, including the unauthorized collection or distribution of personal information.

Liability Disclaimer (Content)

UTPL does not control the content submitted by users and third parties on the Website. Therefore, UTPL makes no representations regarding the truthfulness, legality, or appropriateness of such content. Users are solely responsible for their interactions and communications with other users or third-party content providers. UTPL shall not be liable for any damage, loss, or legal consequences arising from the use of the Website or any content posted or accessed through the Website.

UTPL reserves the right to remove any content, block or suspend user accounts, or take other actions deemed necessary to enforce these terms and ensure the proper functioning of the Website. However, UTPL is under no obligation to monitor or regulate the content posted on the Website and is not responsible for any issues arising from user-generated content.

Indemnification

You agree to indemnify, defend, and hold harmless UTPL, its affiliates, directors, officers, employees, agents, and representatives from and against any and all claims, damages, losses, liabilities, expenses, or costs (including reasonable legal fees) arising out of or in connection with:

Your use of the Website and services.
Any content you submit or upload to the Website.
Any violation of this User Agreement or applicable laws, including intellectual property laws.
Any actions or conduct on your part that result in legal claims or disputes with third parties.

6. INTELLECTUAL PROPERTY

UTPL is the exclusive owner or authorized licensee of all rights related to the Website and its content (**"Website Content"**). "Website Content" refers to the design, layout, text, images, graphics, audio, video, and any other materials available on the Website. The Website Content embodies trade secrets and intellectual property rights protected under global copyright and applicable intellectual property laws. All titles, ownership rights, and intellectual property rights in the Website and its Content remain with UTPL or its licensors, as the case may be.

Any rights not explicitly granted to the User under this User Agreement are expressly reserved by UTPL. Any information, advertisements, or offers presented on or through the Website (**"Website Information"**) are provided solely for general informational purposes for the User's benefit. The User acknowledges full responsibility and liability for any consequences resulting from the use of such Website Information. UTPL does not endorse, represent, or warrant the accuracy, reliability, or quality of the Website Information, nor does it endorse the quality of any products derived from such information.

The Website Information is provided on an **"as-is"** basis, with no guarantee of completeness, accuracy, timeliness, or specific results. UTPL does not offer any warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or performance. The User is advised to independently verify the Website Information through their own investigations. UTPL shall not be liable for any direct, indirect, incidental, punitive, or consequential damages resulting from reliance on the Website Information. The User acknowledges that any reliance on such information is at their sole risk. UTPL reserves the right, without obligation, to improve, correct, or modify any errors or omissions in the Website Information.

7. TRADEMARKS

"UniqueTraders" and related logos, icons, and trademarks are either registered trademarks or service marks of UTPL in various jurisdictions. These trademarks are protected under applicable trademark, copyright, and intellectual property laws. Unauthorized use, reproduction, adaptation, or publication of these marks is strictly prohibited. The User agrees not to use any of UTPL’s trademarks without prior written consent.

8. COPYRIGHT

All Website Content, including Website Information, is copyrighted by UTPL, except for third-party content or links to third-party websites that may be available on the Website. Users are prohibited from using any third-party trademark, service mark, or logo without obtaining prior written approval from the respective third party.

Users acknowledge that UTPL is not responsible for intellectual property disputes and does not verify whether the content posted by Users or Third-Party Seller infringes on the intellectual property rights of others. UTPL encourages Users to report listings they believe infringe upon their rights. UTPL will review such reports, but taking down a listing does not imply endorsement of the infringement claim. Similarly, failure to remove a listing does not imply that the listing is free of infringement or that UTPL endorses the sale of the associated products or services.

UTPL respects the intellectual property rights of others and expects Users to do the same. Users agree not to copy, download, reproduce, or redistribute any Website Content, including but not limited to text, images, videos, directories, files, databases, or listings, for resale, redistribution, or commercial purposes, without explicit written consent from UTPL.

The use of automated systems such as bots, crawlers, or spiders to systematically collect or compile Website Content, or to create a database or directory, is prohibited unless expressly authorized by UTPL.

Any use of Website Content beyond the scope permitted in this User Agreement constitutes infringement and will entitle UTPL to pursue legal action. UTPL reserves the right to suspend or terminate access to its services for any User involved in infringing the intellectual property rights of third parties or engaging in activities that may harm UTPL, its affiliates, or other Users. This may include termination with or without cause, at UTPL's sole discretion.

If a User notices any potential intellectual property infringement on the Website, they are encouraged to notify UTPL by sending a detailed written notice to **legal@uniqueTraders.com** along with proper authorization, proof of ownership and specific links of the Website, were any potential infringement is visible.

9. IB CREDIT FACILITY (Renamed to UT Credit Facility)

UTPL may, at its sole discretion, extend a credit facility (**“UT Credit”**) to select Buyers based on internal policies, risk assessment criteria, and verification processes. The UT Credit facility is a distinct commercial arrangement offered by UTPL and is governed by the terms detailed herein, which shall override any inconsistent provision elsewhere in these Terms of Use or any return or refund policies applicable to other transactions on the Website.

9a. Credit Approval and Security Instruments

Buyers seeking UT Credit must undergo creditworthiness evaluation as per UTPL’s internal criteria, including KYC verification, financial history, and business standing.

As a condition precedent to the disbursal of UT Credit, Buyers shall execute and deliver security instruments acceptable to UTPL, which may include but are not limited to:

Post-dated cheques covering the full credit value;
NACH (National Automated Clearing House) mandates authorising auto-debit of repayment dues;
Any other enforceable instrument or payment assurance mechanism as may be notified.

The Buyer undertakes and warrants that:

All security instruments submitted shall be genuine, legally valid, enforceable, and backed by sufficient funds;
No stop payment instructions shall be issued and no action shall be taken to dishonour or obstruct the processing of such instruments;
Any dishonour or failure of these instruments shall constitute a criminal and civil breach, and UTPL reserves the right to initiate legal proceedings under the Negotiable Instruments Act, 1881, and other applicable laws.

9b. Payment Terms

The full invoiced amount of Products purchased under UT Credit shall be payable within thirty (30) calendar days from the date of delivery (**“Due Date”**).

Any failure to make full and final payment by the Due Date shall attract interest at the rate of **24% (twenty four percent) per annum** from the Due Date until actual payment.

UTPL may, without prejudice to other remedies, take the following actions in the event of default:

Suspend or block the Buyer’s access to the Website;
Withhold any further supply or order processing;
Engage recovery through service providers or initiate legal action;
Report the default to credit rating agencies and bureaus;
Invoke and deposit any cheques or instruments provided by the Buyer.

9c. Return Window for UT Credit Orders

UT Credit orders shall be eligible for return solely within **seven (7) calendar days** from the date of delivery (**“Return Window”**).

Return requests shall be accepted only if:

The Products are unused, undamaged, and in original packaging;
The request is raised through authorised channels within the Return Window.

No return shall be accepted post the Return Window.

For the avoidance of doubt, Buyer remorse, excess stock, delay in resale, or commercial inapplicability shall not qualify as valid grounds for return.

The expiry of the Return Window shall be deemed to be an acceptance of the Product by the Buyer, and the corresponding credit obligation shall remain payable without any defence.

9d. Exclusion from Standard Marketplace Return Policy

UT Credit transactions are governed exclusively by Clause 9 above and shall not be subject to the general Website return, refund, or cancellation policies applicable to prepaid or non-credit orders.

UTPL reserves the right to designate UT Credit orders as **“non-returnable”** at its discretion in select categories or circumstances, which shall be indicated prior to purchase.

9e. Other Commercial Terms and Rights

UTPL retains the right to revoke, suspend, vary, or terminate UT Credit access at any time based on Buyer conduct, repayment history, or business assessment.

The Buyer shall not assign, sub-contract, or transfer the UT Credit facility or any associated rights or obligations to third parties without the prior written consent of UTPL.

These terms shall survive the expiry or termination of the Buyer’s Website account until all UT Credit dues are discharged in full.

UTPL may introduce separate agreements or annexures for high-value or strategic Buyers which may override certain provisions herein by mutual agreement in writing.

10. USE OF WEBSITE

It is expressly clarified that UTPL is not acting as an agent, contractor, or representative of the customer or any Third-Party Seller on the Website. UTPL does not have an employer-employee relationship or any similar relationship with the customer or any Third-Party Seller. The products offered by Third-Party Sellers are sold on the Website on a non-exclusive basis, and any sale to the customer is independent of UTPL’s relationship with any user. Therefore, UTPL shall not be held responsible for any decisions or preferences made by the customer with regard to products listed by Third-Party Sellers.

Users are permitted to browse the products available on the Website and place orders through it. It is understood that a Third-Party Seller has sole discretion to either accept or reject any order placed. UTPL is not liable for any non-acceptance of orders, delivery of incomplete orders, or incorrect products delivered by Third-Party Sellers.

The actual contract for the sale of products is directly between the Third-Party Seller and the Buyer. UTPL operates as a marketplace entity, facilitating the listing of products, pricing, and shipping information. However, UTPL does not control or take responsibility for:

The existence, price, quality, safety, or legality of the items displayed on the Website.
The accuracy of Third-Party Seller content or listings on the Website.
The ability of Third-Party Sellers to fulfil orders.
The Buyer's ability to make payments for items.
The accuracy of Third-Party Seller details (including contact information).

At no point does UTPL assume ownership of any goods offered by Third-Party Sellers or take rights over the products offered to Buyer.

By using the Website, User(s) acknowledge that purchases made will be subject to the terms and conditions set by the Third-Party Seller, including any additional terms specified by them. UTPL acts as a facilitator, providing no warranty or guarantee regarding the authenticity, quality, or legality of the products sold on the Website. Users are encouraged to exercise due diligence and review available customer feedback before purchasing from Third-Party Sellers.

Warranty and Responsibility

Any issues regarding warranties, guarantees, quality, or post-sale services will be handled directly by the **Third-Party Seller**. If a product is covered under warranty, this will be specifically mentioned in the Product details. UTPL does not provide any warranty or guarantee (express or implied) concerning the Products bought from Third-Party Sellers, including their quality or fitness for a particular purpose.

UTPL provides an equal opportunity Website to all Third-Party Sellers and does not influence the sale or pricing of products offered by them. UTPL is not responsible for any manufacturing defects, faulty products, or after-sales service related to products purchased from Third-Party Sellers. UTPL facilitates transactions but is not responsible for post-sale claims, including warranties or the genuineness of products. While UTPL will make reasonable efforts to assist Buyers in resolving issues, including refunds or replacements, it will not bear responsibility for any legal claims resulting from misrepresentations or the sale of incorrect products by Third-Party Sellers.

Third-Party Content (General)

The Website makes available Third-Party Content, such as product catalogues, advertisements, images, and other data obtained from external sources. This content is provided for general informational purposes only. While UTPL strives to source this content from reliable sources, it makes no guarantees regarding the accuracy, completeness, or legality of such content and will not be liable for any loss or damages resulting from reliance on or use of this Third-Party Content.

Limitation of Liability (Usage)

UTPL shall not be liable for any direct, indirect, consequential, or other damages arising from the use or inability to use the Website, or from reliance on the information available on the Website. UTPL does not assume any liability or responsibility for the information provided by users on the Website. The information provided by users is used solely for the purpose of completing transactions related to their orders.

Delivery and Logistics

Products purchased on the Website will be delivered either by the Third-Party Seller or by a logistics partner or delivery service engaged by UTPL (**"Delivery Executive"**). UTPL is not a delivery company and does not act as a common carrier. Delivery Executives are independent contractors and are not employees or agents of UTPL. UTPL shall not be responsible for any actions, omissions, or delays caused by the Delivery Executive.

11. DISCLAIMER AND LIMITATION OF LIABILITY (General)

The features and services provided through the Website are made available on an **"as-is"** and **"as-available"** basis. UTPL expressly disclaims any and all warranties, whether express or implied, including, but not limited to, warranties of condition, quality, durability, performance, accuracy, reliability, merchantability, or fitness for a particular purpose. All such warranties, representations, conditions, and terms are excluded to the fullest extent permitted by applicable law. UTPL does not make any representations or warranties regarding the validity, accuracy, correctness, completeness, stability, or reliability of any information presented on or through the Website.

UTPL does not represent or warrant that the manufacture, importation, distribution, offer, display, purchase, sale, or use of products or services offered or displayed on the Website does not violate any third-party rights. Additionally, UTPL makes no representations or warranties of any kind regarding any product or service offered or displayed on the Website. Any material downloaded or otherwise obtained through the Website is done at the User’s own discretion and risk. The User is solely responsible for any damage to their computer system or loss of data that may result from downloading such material. No advice or information, whether oral or written, obtained by the User from the Website, or through or from the Website, shall create or be deemed to create any warranty not expressly stated herein.

Under no circumstances shall UTPL be held liable for any delay, failure, or disruption of the content or services delivered through the Website resulting directly or indirectly from circumstances beyond UTPL’s reasonable control. This includes, but is not limited to, internet failures, telecommunications or computer equipment failures, electrical power failures, **[...The rest of the policy text continues here, but was cut off in the input...]**